Setting Boundaries Workshop - Online
Categories
Communication Skills, Personal Effectiveness
Pathway
Personal and Financial Wellbeing
Audience
All staff will benefit.
Duration
One day online
Delegate rate
Approximately £100 per day per delegate. Charges depend on how many delegates book.
On completion of the programme, participants will be able to:
- Utilise strategies for building and maintaining confidence
- List the factors that contribute to stress, worry and anxiety and what steps can be taken to mitigate the effects
- Organise work to focus on those tasks that most need their attention
- Make decisions with confidence even if they don’t have all the information required
- Feel confident delegating tasks to others, both up and down
- Identify their personal drivers and the impact they can have on how they approach their work and their relationships with others
- Explain the meaning of assertiveness in the context of standing up for their rights without diminishing the rights of others
- Demonstrate how assertive language can be used effectively to communicate requirements, avoid ambiguity and limit the potential for conflict
- Feel confident in saying ‘no’ to unreasonable requests or when a request would place unacceptable pressure on their capacity to deliver.
10.00-10.15 Introduction
10.15-11.00 Building Confidence
- Life positions
- Overcoming limiting beliefs
- Focusing on those things within your control
11.00-11.15 Break
11.15-12.00 Managing Yourself
- How to mitigate the effects of stress, worry and anxiety
12.00-12.30 Organising Work
- Focusing on the important
- Making decisions
12.15-13.00 Lunch
13.00-13.30 Delegating
- Barriers to delegation
- Following the process
13.30-14.00 Personal Drivers
- Impact on behaviour
- Allowers
14.00-14.15 Break
14.15-15.45 Setting Boundaries
- Defining assertiveness
- Levels of assertiveness
- Saying ‘no’
15.45-16.00 Review and Close
