Testimonials

It was a relaxed course, with loads of practical information which is what I attended for.

This course has helped me have a different perspective on different situations in every day life both work and personal and a better understanding of how to cope with stressful situations.

The course gave some good tips on updating CV's , I also did not realise how Linkedin has become so popular and whilst I have a profile I need to update the information within it as Fran explained that 75% of people get their next job via Linkedin! I haven't attended this type of training in quite some time, I really enjoyed it as It revisited many things that I was familiar with in previous roles. It was for me a good refresher.

It was good to have the time to stop and properly think and consider our roles and our motivations towards them. I liked the content and how the trainer explained everything really well.

It gave me some useful tools and an 'action plan' in terms of the future of LGR and what is means for my current position. It was extremely beneficial hearing from other authorities and their concerns. It also gave me some ideas to bring back to branch that we could potentially implement here in the interim.

I learned a lot about how my pension can work for me and how it will fit my required retirement. Really enjoyed and helped me feel very confident and positive about retirement. The after care with advice and support is excellent.

The course provided a deeper understanding of the wide spectrum of the mental health issues in general and of the wealth of resources available to all including first aiders, families and friends who maybe impacted as result of dealing with stressful situations. The content was great, so is the way it was run, always allowed room for discussion, open scenarios and sharing experience. Very active, interesting and practical conversations made it easy to remember and relate to in real situations

My main objective was to learn more around carrying out PDR/1:1's and dealing with conflicts. The course did that but also much more. I found Sue thoroughly engaging and she made the course enjoyable for all.

My objective was to find benefits regarding mental clarity and communication both in professional and private life. With busy days and flexible working hours the lines between the 2 get blurred and not always easy to separate. Language used was easily understood with practical clear examples used. I particularly liked the trainer asking student to suggest a sentence which was then helpfully reframed . It did not feel like we were being criticised but helped to improve - all very positive

It was a good refresher on knowledge I'd learnt in a PRINCE2 course a few years ago. Creating some new documentation, such as a new project plan/gantt chart which will be really useful.

I have recommended that this course should be attended by more officers at my level in the organisation to gain an understanding of the wider context and budget pressures facing Local Government and to understand how their financial decision making impacts the wider budget.

It was very useful, exceeded what I was expecting to learn and very engaging. I now feel more confident in setting boundaries.

This course was absolutely brilliant. I have used the info learned to make changed to my nutrition and lifestyle that in turn has had an impact on my work. I have shared useful bits of information with my team members too.

As a new manager I highly recommend this course, the trainer was articular, highly knowledgeable and supportive. The group discussions and role play increased my confidence enabling me to put theory to practice. Thank you Sue!

This course really helped build my confidence with regards to presenting / speaking out loud as well as producing and well written power point. Thank you very much to Pete - he was Fantastic!! Really enjoyed the two sessions.

The training was fab. The trainer was brilliant, really knowledgeable and genuinely wanted to ensure the course was what attendees wanted. The trainer created a real sense of psychological safety which is so important in something like giving presentations training and I felt so comfortable giving things a try (and failing) without judgement.

I wanted to learn some tips on how to say no in a polite way and also how to deal with people not responding to my emails/chasers or not carrying out tasks they've agreed to do by a specific time, especially those more senior to me. This course did give me the tips to use that I was looking for.

It provided me with tools on how to deal with stress when there is a lot of change going on in day to day life. It also encouraged me to come up with an action plan to start building resilience which will be beneficial for my work and home life.

It made me more aware of non visible disabilities, managing assumptions , inclusive environments and reasonable adjustments.

I learnt so much about myself and what areas i need to concentrate on. Excellent course and trainer who engaged everyone.

...examples and peoples experiences on reasonable adjustments gave me the confidence to think about all needs not just the individual needing the reasonable adjustment

Getting the 'tough' jobs out of the way first, rather than leaving for later - makes a huge different. Prioritising and identifying when I am more productive and utilising that time effectively, taking breaks to avoid burn-out and dissatisfaction.

An understanding of project management skills and techniques. I am new to the formal process of project management but I feel I learned so much just from this course. Absolutely brilliant training. I really enjoyed it and have learned so much. I would recommend to my colleagues and Clive was such a brilliant and inspiring teacher.

This was a good length course as it could easily slot into the working day but it was packed with information. It provided the tools to be able to deal with these difficult situations in a work environment.

The knowledge imparted has been immediately applicable to my job, particularly in the areas of empathetic communication and stress management. The practical strategies taught for supporting mental well-being in the workplace have been invaluable, and I’ve already noticed a positive impact in my interactions with colleagues and clients

The course was very well presented, very informative and lots of interaction breaking out into groups and listening to each others stories, situations.

This was one of the best Management courses I have attended in a while. Sue was absolutely brilliant, full of knowledge and always had a solution to any issues raised within the group. It was nice to have like minded people within the course, we all bounced ideas from one another and there was a lot of interaction, evolvement within the team. I especially liked the way the course was spaced out, allowing us to implement what we had learned during the exercises and then returning to discuss this at the next module. I would definitely recommend this course to other managers.

1....thought-provoking and memorable. Good, practical trainer. More valuable delivery than others. Thoughtful. Engaging. Good simple exercises.

2. The course had opened my mind to new ideas and concepts and made me re-evaluate the ways in which I interact and conduct my work and also my personal relationships. I am already employing the new strategies in my everyday life and work.

I am now fully confident about my responsibilities regarding lone working and some great hacks should I find myself in a difficult or dangerous situation. A greater awareness of both mine and colleagues safety.

The course made me think like a manager and made me realise a lot of skills I already possess which I previously would not have considered as managerial skills while going to an interview. The course has made me more confident for any upcoming job interviews.