How to have Coaching style Conversations (for managers) - Online
Supporting your team through LGR
Category
Management Development
Pathways
Managing Performance, Preparing for LGR
Audience
Coaching can be described as a goal focused, confidential conversation where the coach encourages the coachee to find their own solution to problems and challenges by asking open questions which stretch the coachee’s way of thinking and perspective on the challenge.
Importance for managers
When it comes to management, the power of using a coaching style and approach helps to foster independent thinking, team engagement and team responsibility and reduces the dependency on the manager to have all the answers.
Challenges
However, there are times when the need to give advice and guidance from the manager’s experience is helpful, useful and essential. This is when managers can step into their mentoring style and approach.
Solution
Knowing when to coach and when to mentor is a surprisingly difficult skill to master. This course will show managers how to take the principles and best bits of both coaching and mentoring with the ultimate result of getting the best from you as manager and the best from your team.
Duration
2 half-day modules
Delegate rate
Approximately £100 per delegate. Charges depend on how many book.
Theory and Essential Skills (module 1)
- Will help clarify the difference between coaching, mentoring and other styles and approaches to management.
- The reason why coaching is so successful.
- Will introduce the first two essential skills of building rapport and listening to being an effective manager using coaching and mentoring skills.
Structure and Practice (module 2)
- Will continue to develop the essential skills of asking the right question at the right time.
- How to structure your coaching conversations.
- Practising these skills with your learning colleagues.
Module 1: The theory - Learning outcomes and content
By the end of this half day module managers will have learnt:
- What coaching and mentoring is and is not
- What sports coaching is, similarities and differences to management coaching
- How managers can use the principles of coaching and mentoring in a practical way
- The first two essential skills including rapport and listening skills
- The importance of in listening and using silence with the right intention
- What to expect in module 2.
Module 2: Learning outcomes and content
By the end of this half day module managers will have learnt:
- Review of module 1.
- Essential coaching skills, including asking incisive questions and being goal and solution focused
- Overcoming resistance to being coached
- How to structure your coaching conversations using tried and tested frameworks
- The importance of contracting, agreeing and setting the scene for successful coaching conversations
- How to coach each other using a real workplace challenge
- Overview of learning.
18 March 2026 at 10:00 and 19 March 2026 at 10:00
Delivered online. You must attend all the sessions.
Please note you will be expected to use your camera and display your name on all training. If unable to comply, please ensure the trainer understands why and notes your name and authority for recording attendance.
7 spaces remaining