Surrey Learn

Emotional Intelligence, Understanding - Online

and its relevance to relationships at work


Personal Effectiveness, Wellbeing


Anyone interested.


2 hours

Delegate rate

Approximately £100 per day per delegate. Charges depend on how many delegates book.

The aim of this virtual course is to raise awareness and understanding of what Emotional Intelligence is and how its importance influences everything we do in our work and personal lives.

By the end of this course you will:

  • Have learnt a brief history of Emotional Intelligence
  • Know the key components and competencies of Emotional Intelligence (EQ) and its relevance in our lives
  • Have identified your own emotional competence within each of the four levels of emotional intelligence (pre-course questionnaire)
  • Know the effects of emotions have on our behaviour and relationships at work
  • Identified situations where Emotional Intelligence plays an important part
  • Identified how this subject can help you with challenges going forward.
  • Brief history of Emotional Intelligence
  • Emotional Intelligence in a working relationship context
  • The four components and underlying competencies of Emotional Intelligence
  • Emotional Intelligence self-assessment
  • Understanding who we are and our reputation
  • Knowing what presses our buttons
  • Empathy and stepping into the world of others
  • How to build strong trusting relationships
  • Discussions and sharing of experiences
  • Review and Action Plan – putting it into practice


No dates are currently scheduled for this course.

Join the waiting list