Facilitation Skills - Online
Category
Personal Effectiveness
Audience
Anyone involved in the group facilitation process and/or who seeks to develop the knowledge and skills required to professionally facilitate consultations/meetings/workshops involving various groups of people.
Duration
1 day
Delegate rate
Approximately £100 per day per delegate. Charges depend on how many delegates book.
- To ensure the effective running of meetings and projects
- To effectively utilize team strengths
- To develop facilitation skill
- To understand my facilitation style
- To identify key facilitation tools
- To understand the importance of process
- To effectively handle difficult situations
Introduction
- The facilitator’s role
- Aims of facilitation
- The facilitation process
Key areas of intervention
- Establishing/clarifying objectives
- Ensuring a practical process
- Developing an understanding of roles
- Maintaining effective interpersonal skills
Facilitation skills
- Understanding myself as a facilitator
- Listening and questioning
- Clarifying and summarising
- Constructive challenge
- Building trust
Team process
- Defining the process
- Problem solving
- Tools and techniques
Handling difficult situations
- Open disagreements
- Personality clashes
- Difficult people
- Hidden agendas
- Silent fragmentation
- Lack of team focus
- Lack of ownership of poor results
Action planning
