Surrey Learn

Lone Worker Safety - Online


Work Processes


The course is aimed at all staff engaged in employment activity where all or part of their work is unaccompanied, either on or off the organisations’ premises.


Online = 3 hours

Delegate rate

Approximately ÂŁ100 per day per delegate. Charges depend on how many delegates book.

A one-day course for those working alone or in vulnerable situations where personal safety is paramount. Develops the skills needed to manage & assess risk, defuse & resolve incidents and disengage from high-risk encounters.

Each workshop will include modules covering:

  • Recognising, Assessing & Managing Risk
  • Street awareness
  • Case studies on common scenarios
  • Understanding the physiological & emotional aspects of aggression
  • Defusing & de-escalating strategies
  • The legal framework for self defence
  • Personal safety & disengagement skills


7 March 2024 at 10:00

Delivered online. You must attend all the sessions.

Online sessions include usual breaks. Zoom link(s) are auto-sent from [email protected] a few days in advance of delivery. Full instructions and course handouts will also be sent in advance.

Please note you will be expected to use your camera and display your name on all training. If unable to comply, please ensure the trainer understands why and notes your name and authority for recording attendance.

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