Managing Team Resilience - Online
Categories
Management Development, Team
Pathway
Managing Performance
Audience
All people managers, team leaders and supervisors.
Duration
1 day on-line session – delivered virtually
Delegate rate
Approximately £100 dependent on number of participants
The content aims to help managers:
- define ‘resilience’
- develop a personal plan for greater personal resilience
- support others to develop a plan for greater personal resilience
- know how to define stress from pressure
- know how stress affects them and their colleagues
- understand where stress comes from
- identify organisational stressors, including management styles and behaviours
- establish a range of tools for dealing with the organisational stressors within their areas of responsibility
Session 1: Building Resilience in extraordinary times
- What is resilience
- Where does it come from
- How can we develop it further
Session 2: Where are we at the moment?
- What are our current levels of stress/pressure?
- Pinpointing ourselves on the ‘hillside’.
Session 3: The Effect of Change
Filling in the Life Events Scale, followed by tutor input on the effect change has on resilience.
Session 4: Spotting the Signs of Stress
Spotting the signs of stress both physically and behaviourally.
Session 5: Lifestyle
Managing our life style through:
- balance
- routine
- corridors
- exercise
- avoiding the wrong food and short term palliatives
- pursuit of pleasure
- 3 minute mindfulness exercise
- grouping practice
- 7/11 breathing
- optimism and positivity
Session 6: Organisational Stress
What are its causes and what is manager’s role?
Session 7: Personal and Management Style
A look at where managers lie on the behavioural spectrum as well as the stress prone scale and how the differences with their staff can cause problems at work.
Session 8: The Behaviour Connection
Explaining the link between behaving in a passive manner and suffering more stress and equally behaving in an aggressive manner and being a stress carrier. A look at the importance of Genuine Assertiveness in the battle against stress.
Session 9: Leadership makes the difference
Moving our team to a sense of 'Yes we can' and away from 'No I can't'. What are the key leadership and team points a leader can take to achieve this. Demands Control Support Relationships Role Change
Session 10: The HSE Guidelines
The HSE Management Standards are explained in relation to leadership.
Session 11: Managing Stress in Others
In what way do managers cause or pass on stress to their people and each other? Identification of 'Stress Carriers’
Identifying what actions a leader needs to take to reduce stress in each of the following areas of responsibility: - task e.g. plan, control, have clear objectives - team e.g. counselling, thanking, involving - individual e.g. supporting, coaching, delegating, time management - use of motivational positive language - managing time and planning effectively
Session 12: Action Session
All delegates put together a Resilience action plan based on the course to take forwards.
