Surrey Learn

Negotiation Skills, Introduction to - Online

Category

Personal Effectiveness

Audience

Anyone whose role requires them to negotiate, internally or externally with customers, suppliers or others.

Duration

3 hours

Delegate rate

Approximately £100 per day per delegate. Charges depend on how many delegates book.

By the end of the course you will be able to:

  • To identify more effective negotiation strategies
  • To explore the difference between negotiation, joint problem solving and collaboration
  • To understand the principles of effective negotiation
  • To examine different influencing styles
  • To identify the barriers and explore creative solutions

Negotiating:

  • What is negotiating?
  • Different types of negotiation
  • Identifying objectives
  • Clarifying stakeholders

Negotiating styles:

  • Influencing style analysis
  • Strengths & weaknesses of each style
  • Learning from other styles

Negotiating Structure:

  • Approach, planning and preparation
  • Assessing trading options
  • Stages of the negotiation
  • Your needs v. their needs
  • Understanding power

Dates

23 October 2024 at 10:00

Delivered online. You must attend all the sessions.

Online sessions include usual breaks. Link(s) are auto-sent from [email protected] a few days in advance of delivery. Full instructions and course handouts will also be sent in advance.

Please note you will be expected to use your camera and display your name on all training. If unable to comply, please ensure the trainer understands why and notes your name and authority for recording attendance.

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