Surrey Learn

One to Ones, Conducting Effective - Online


Management Development


Managing Performance


Anyone with responsibility for conducting one-to-one meetings with team members.


3 hours

Delegate rate

Approximately £100 per day per delegate. Charges depend on how many delegates book.

This half-day session will explore how to manage effective one-to-ones with team members.  The aim will be to develop an approach to one-to-one conversations that is positive and constructive for both the individual and the manager.   

The session will look at strategies and techniques for the following key areas: 

  • structuring the one-to-one conversation in a constructive and purposeful way 
  • understanding the Parent, Adult, Child model and ensuring the conversation is conducted in Adult-Adult mode
  • setting and agreeing clear expectations and objectives for the meeting
  • conducting one-to-one meetings online with hybrid workers
  • giving feedback in an effective, clear, and confident way 
  • helping individuals to develop their skills, confidence, and overall performance  
  • exploring issues and concerns about any aspect of performance, including any barriers to achieving the performance desired
  • creating an environment in which team members feel confident to give feedback to their manager  
  • discussing wellbeing and resilience using the pressure/performance model
  • discussing learning and development  
  • Agreeing follow-up


17 April 2024 at 10:00

Delivered online. You must attend all the sessions.

Online sessions include usual breaks. Zoom link(s) are auto-sent from [email protected] a few days in advance of delivery. Full instructions and course handouts will also be sent in advance.

Please note you will be expected to use your camera and display your name on all training. If unable to comply, please ensure the trainer understands why and notes your name and authority for recording attendance.

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