Surrey Learn

Teams, Using - Online

Category

Work Processes

Pathway

Introduction to Administration

Audience

Anyone interested.

Duration

3 hours - To ensure a positive experience for all attendees, delegates may not be admitted to the course if they arrive more than 10 minutes after the start time.

Delegate rate

Approximately £100 per day per delegate. Charges (paid by your authority) depend on how many delegates book.

This course is designed to help delegates become familiar with Teams and use its features confidently in daily work.

  1. To ensure a positive experience for all attendees, delegates may not be admitted to the course if they arrive more than 10 minutes after the start time.
  2. If you can have access to 2 screens then that would be useful, but it’s not essential. 
  • Why do we need Teams, and when should we use it?
  • How to make a call
  • How to transfer / direct transfer / consult transfer calls
  • How to change your voicemail settings and set your availability
  • Making video calls, and sharing your screen
  • Sending and saving messages, including group messages
  • Sharing files
  • Creating new teams and channels
  • Using notifications to see what’s going on
  • Setting up and joining meetings
  • Setting up delegates within Teams
  • Sharing files and setting file permissions
  • Exploring other Apps within Teams
  • Example – Using Shifts within Teams

Dates

No dates are currently scheduled for this course.

Join the waiting list