Surrey Learn

Using Inclusive Language – Online

Categories

Communication Skills, Personal Effectiveness

Audience

This course is suitable for anyone who wants or needs to improve their awareness of how language evolves when it comes to talking to and about other people.

It is well suited to those who work with the public, but is absolutely relevant to all levels of staff working in an organisation, from frontline staff to senior leadership.

Duration

3 hours

Delegate rate

Approximately £100 per day per delegate. Charges depend on how many delegates book.

To improve awareness of how language evolves when it comes to talking to and about other people.

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The session includes:

  • Protected characteristics – an overview to build awareness
  • Language in use today (and yesterday) – considering the actual words
  • How language evolves – with a focus on communication and people
  • Geography and culture – how what’s ‘acceptable’ can vary
  • Self-identification to choose language – why it’s important to empower individuals and groups
  • Don’t panic – what to do if it goes wrong

Dates

3 November 2022 at 10:00

Delivered online. You must attend all the sessions.

Online sessions include usual breaks. Zoom link(s) are auto-sent from info@surreylearn.co.uk a few days in advance of delivery. Full instructions and course handouts will also be sent in advance.

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